Returns & Exchanges

At RAS Luxury Skincare, we strive for complete satisfaction with our farm-to-face formulations; if you are not entirely pleased with your purchase, we offer a seamless return process for unopened products within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our Concierge team via email or our dedicated support portal with your order number and photos of the products you wish to return.

• 2.
  Quality Inspection

  Once your request is approved, ensure the items are in their original luxury packaging and seals are intact to qualify for a full refund.

• 3.
  Safe Packaging

  Securely pack the products to prevent damage during transit and use the prepaid shipping label provided by our team.

• 4.
  Refund Processing

  After our laboratory team verifies the returned items, your refund will be credited to the original payment method within 7-10 business days.